Terms Of Service
Account Activation
All new web hosting accounts will be activated within 24 hours after payment.
Private data
We do not provide user private information to third parties. We use only email for contacting users.
Return Of Money
If the customer is not satisfied with services level, within two weeks from the beginning of his account, he can get his money back. In this case the total sum is returned to the customer.
Quality Of Service
Uptime
We guarantee that within one month server may be unreachable via HTTP
no more than about 35 minutes total. When the server was unreachable longer
time user receives free time according to this package:
- 96%—99%: 7 days of free hosting
- 90%—95%: 17 days of free hosting
- below 90%: one month of free hosting
Please note that we only guarantee the quality of our services.
Backup
We're backuping user data on separate server and providing copies on request. In the same time we can not be responsible for loss of data, regardless of the cause.
Rules
Resources
Since we are hosting several accounts on each server it is very important that the work of each account had no effect on the performance of others. In this regard, the following restrictions:
- available RAM for one account:256Mb for 'ascetic' and 'rational' packages, 512Mb for 'modern'
- average CPU load no more that 5% for 'ascetic' and 'rational', 20% for 'modern'
- no more that 500 emails per hour for 'ascetic' and 'rational', 5000 for 'modern'
- time of execution of script no more than 5 minutes
In violation of the rules we will first try to contact the account holder.
Content
Prohibited:racism, sites related to terrorism, as well as illegal content (protected by copyright, unless the user has the rights for distribution) as well as links to such content; IRC bots, proxies, cracked software, keygens etc.
Spam
We immediately block accounts of spammers (mass-recipient of unclaimed letters).
Contacts
e-mail:
support [ at ] bells-n-whistles.net
Tel.: +38066 485 00 53
