django hosting

Frequently Asked Questions

Q: How to perform syncdb without ssh on one of free hosting packages ?
A: If you chose PostgreSQL, put this in settings.py: DATABASE_OPTIONS = {
    'sslmode': 'require'
}
If MySQL: use phpmyadmin web administration page.

Q: I cannot login to ftp.
A:

  • Review the connection log
  • Verify that the destination server name, IP address, subnet mask, and port numbers are correct.
  • Try using only one connection thread when connecting to this particular server. Our web server may be refusing multiple connections from the same client.
  • Verify that your local firewall is not blocking outbound connections originating from your FTP client.
  • Try pinging the IP address of the server.
  • Disable your anti-virus software to determine if it is blocking the connection.
  • Try again later. The remote server may be temporarily or permanently inaccessible.

Q: I'd like to change my hosting plan.
A: You can easily change the plan for any of the hosting accounts. Just write us.

Q: I'd like to change my domain name on free hosting plan.
A: No problem. Write us.

Q: I see "Account is locked".
A: Write us. We do not lock account without reason. In a nutshell this means: a flagrant violation of the rules.

Q: Why my changes is not reflected on webpages ?
A: You better use django built-in web server for debugging. But if you dont want to:
1. Make sure that the following variables present in settings.py.
 DEBUG = True
 TEMPLATE_DEBUG = DEBUG
2. Do not be surprised when you see something like "Internal Server Error" or "Service Unavailable". Each time you change .py files, our daemon reloading modwsgi configuration file to return the relevant data on next request.

Q: Is it necessary to put your button on every web page ?
A: Yes
The code: <a href="http://bells-n-whistles.net/" title="django hosting"><img src="http://0x2a-dc.com/media/0x2a.png" title="django hosting" /></a>

You can propose your own version of this button.

Q: Can I ask to install <python-something-required> package ?
A: Yes


Support

If you believe that there is a problem with server, you need to send us answers on following questions.

  • What site does your bug report belong to ?
  • What exactly youre trying to do ?
  • What results do you expect ?
  • What result you have received ?
There's also some rules for composing bugreport.
  • Send multiple reports for multiple bugs.
  • Like any e-mail you should include a clear, descriptive Subject line in your main mail header.
  • Please include in your report:
    • The exact and complete text of any error messages printed or logged. This is very important!
    • A suggested fix, if you have one.
    • Include any detail that seems relevant.

Example:
To: support [ at ] bells-n-whistles.net
From: me@testing.somewhere.org
Subject: Internal Server Error

Site: testing.bells-n-whistles.net
Server returning "Internal Server Error" on this page:

http://testing.bells-n-whistles.net/500/
and I have no idea what to do now.

I propose to install 'python-imaging' package.